CORONAVIRUS (COVID19) UPDATE – BUSINESS AS USUAL – 5 November 2020

Dear all,

At Phoenix Managed Services, we are monitoring the situation regarding Covid-19 on a daily basis and working within current Government Guidelines to ensure the safety of our staff and customers.

Please find below details of all the considerations we’ve taken into account and measures we’ve put in place:

  • All office based teams are now working from home until further notice.  All are still contactable via phone and e-mail on the usual numbers and addresses
  • All business meetings are now taking place over phone and video conference only
  • As physical order volumes are significantly down, we are able to operate our warehouse with just one member of staff
  • All deliveries to us are being dropped outside our premises and only brought in by our staff member
  • Many customer deliveries are now being dealt with by third party couriers.  These are either going direct from our supplier or being arranged online and collected from outside our premises
  • All customer deliveries still being dealt with by us directly are being left at a drop-off point as pre-agreed with the customer
  • Our delivery team are taking all the necessary additional hygiene precautions when out delivering, such as wearing additional PPE and regularly hand sanitising

So, for the time being we are open and believe we are well positioned to safely deliver any products or services that you need.  We will however review the situation daily and let you know as soon as anything changes.  If you have any questions at all please don’t hesitate to contact us.

We would like to thank you all for your continued support and please, rest assured, we are focused on doing everything possible to support everyone through this period of uncertainty. Please do not hesitate to get in contact on – 01296 660810 or via email sales@phoenixmsl.co.uk if we can be of assistance at this time or if you have any questions, we look forward to hearing from you.

The Phoenix Managed Services Team

Whatever you need to help make life as easy as possible in terms of #workingfromhome, let us help:

Laptops 

keyboards

computer mouse

Office desks / workstations

Operator chairs 

Height adjustable desk converters

Monitor arms

Office stationery

Printer supplies

Christmas hampers

Staff welfare products and services, including occupational health services

We also have anti-bacterial cleaning products, wipes and hand sanitisers.

For more information on our OFFICE SUPPLIES & WORKSPACE SOLUTIONS contact us at Phoenix on 01296 660810 or via email sales@phoenixmsl.co.uk

Waste Management // IT Services // Staff Welfare // Bespoke Products // Office Products // Workplace Safety // Compliance // Workspace Solutions 

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    "We had some initial pricing from Phoenix to carry out regular shredding collections from our 6 offices around the country. Their pricing was significantly cheaper than what we were paying, so we went ahead and procured shredding services through Phoenix. They sorted out cabinet install dates that fell in line with the incumbent companies last collection days, to ensure each location had the correct console on site for when they were needed. We have a pre-determined schedule from Phoenix which lets us know what days they are visiting each office to collect the shredding, so we know when they are coming. At the end of the month, we receive a single invoice that outlines all the collections made. Not only has this made our lives easier, it has also saved money on our shredding service as a whole. We would highly recommend Phoenix."

    Laura

    "The Result: I was absolutely delighted with the service I received from Phoenix. They made their requirements very clear which really helped with my tight deadline. The finished product, which was delivered on time, looks incredible in my new office and I’m proud to show it off when I have clients visit. It has uplifted the professionalism of the office and I’m thoroughly delighted at the impression it gives."

    Vicky

    "Our office space was quite outdated and needed a lick of paint and some TLC. Having Phoenix take the pressure from us to compare quotes and liaise with contractors & suppliers made redecorating a large office space a lot easier."

    Client

    "When I joined my new company, they had 2 Jura coffee machines not working at all and a Billi Water Tap not working properly.  Staff had gotten used to boiling kettles and drinks with room temperature water. The Phoenix guys investigated the issues and I received a full break down of all the issues machine by machine along with the individual parts costs within 2 days. The new coffee machine is now working perfectly, has plumbed mains water and has a new milk fridge. The Billi tap was repaired but unfortunately still wasn’t working correctly, so, a new tap was ordered, delivered, installed and setup within 2 weeks, so we now have very happy staff. The fault finding, quotations and delivery of the service we received were second to none."

    Thomas

    "In the short time I have been ordering from Phoenix, I have found the on-line ordering system user-friendly. My contact, Freja, has been involved in managing a manifestation of an office privacy room. Freja has displayed great qualities in her communication skills which are the epitome of any works being carried out."

    Tina

    "We have multiple sites all across the UK so managing the waste is a massive task, but having Phoenix helping us to manage all the contracts, really does make our lives a lot easier! They are always happy to help, the communication is great and we love having Phoenix as a supplier!"

    Megan

    "We are an extremely fast paced company, with high expectations of all our staff and suppliers. Phoenix adapt to our fast pace and also bring in ideas to how we can better manage our office supplies. I'd happily recommend them and am very happy at the service they provide."

    Lewis

    "I have worked with Phoenix in my last 2 FM roles. This move was required very quickly as we wanted to sub lease our 5th floor. From first discussion through to move completion it was less than 3 weeks, which is very quick. Everything happened as expected and all my staff were working from their new desk positions on the Monday. I had great communication from the Phoenix staff which included a full debrief the week after the move."

    Andrea

    "I have worked with Phoenix for a number of years in different Facilities roles.  They are unique as a supplier; providing detailed cost centre reports, pro-active help when mobilising new offices, pro-active account management to review expenditure and identify cost savings, ability to purchase one-off bespoke items, fast responses and good communication"

    Laura