Phoenix Managed Services - A Unique Approach to Business Supplies

Our Approach

By taking the time to understand your business, we can deliver a more efficient managed business supplies service; one which saves you time and money.

Our unique Efficiency Audit provides the insight we need to fully understand your non-core activities and deliver a proposal that is tailored, fact-based, transparent and meets the needs of your business.

Efficiency Audit:

With the support of your finance function we will review your last 12 months’ supply invoices on site to identify spend that is covered by our business supplies and services range.

Proposal:

Using the information gathered in our Efficiency Audit we will produce a bottom-up proposal that details all the products and services that we could supply you with, showing you the exact hard (£££) and soft (number of transactions) savings you will achieve.

Switching Process:

Once you have reviewed the proposal and confirmed that you’d like to go ahead we will give you a dedicated account manager who will manage the entire process for you. They will liaise with you to set the supply chain service up exactly as you want it and will co-ordinate the transition from your existing suppliers.

On-Going Savings:

When your account is ‘live’ your account manager will set up regular review meetings to ensure all savings are being delivered to plan and to continuously look for areas where savings can be enhanced or new areas of savings can be delivered.

Long-Term Strategy:

We believe that once we’ve been able to demonstrate our value as a true business partner to you, there are endless opportunities for us take the hassle away from your future non-core activities.

Are You Spending Too Much on Your Business Supplies?

Our FREE audit will show you which services we can help you streamline and reduce costs on.

Send us your contact details below and we’ll be in touch to discuss your needs and arrange an audit.

"When I joined my new company, they had 2 Jura coffee machines not working at all and a Billi Water Tap not working properly. Staff had gotten used to boiling kettles and drinks with room temperature water. The Phoenix guys investigated the issues and I received a full break down of all the issues machine by machine along with the individual parts costs within 2 days. The new coffee machine is now working perfectly, has plumbed mains water and has a new milk fridge. The Billi tap was repaired but unfortunately still wasn’t working correctly, so, a new tap was ordered, delivered, installed and setup within 2 weeks, so we now have very happy staff. The fault finding, quotations and delivery of the service we received were second to none."

Thomas

"In the short time I have been ordering from Phoenix, I have found the on-line ordering system user-friendly. My contact, Freja, has been involved in managing a manifestation of an office privacy room. Freja has displayed great qualities in her communication skills which are the epitome of any works being carried out."

Tina

"We have multiple sites all across the UK so managing the waste is a massive task, but having Phoenix helping us to manage all the contracts, really does make our lives a lot easier! They are always happy to help, the communication is great and we love having Phoenix as a supplier!"

Megan

"We are an extremely fast paced company, with high expectations of all our staff and suppliers. Phoenix adapt to our fast pace and also bring in ideas to how we can better manage our office supplies. I'd happily recommend them and am very happy at the service they provide."

Lewis

"I have worked with Phoenix in my last 2 FM roles. This move was required very quickly as we wanted to sub lease our 5th floor. From first discussion through to move completion it was less than 3 weeks, which is very quick. Everything happened as expected and all my staff were working from their new desk positions on the Monday. I had great communication from the Phoenix staff which included a full debrief the week after the move."

Andrea

"I have worked with Phoenix for a number of years in different Facilities roles. They are unique as a supplier; providing detailed cost centre reports, pro-active help when mobilising new offices, pro-active account management to review expenditure and identify cost savings, ability to purchase one-off bespoke items, fast responses and good communication"

Laura

"I have been working with Phoenix for almost 4 years with two different companies. As a customer I feel extremely valued and the personal touch of account management from Alan and Tess has been superb. Phoenix are flexible and willing to put in the hard work to produce quality cost effective solutions."

Colin

"We had great experience working with Phoenix. The Phoenix team looked after the client interests and delivered the project successfully, mobilising on very short notice and delivering the project to the original deadline. Very well done."

Manesh

"I just wanted to share a quick note that Alan and Dawn do a fantastic job. They are accommodating and attentive to their customer’s needs. It is great to work with you guys. Thanks for looking after us, greatly appreciated!"

Jennifer

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