Phoenix Managed Services Ltd – Corporate Social Responsibility

CSR

At Phoenix Managed Services Ltd we care passionately about the environment and recognise the importance of the role we play ourselves and for our customers.

A reduced carbon footprint is right at the heart of our unique service offering, with a consolidated supply chain, reduced deliveries, reduced paperwork and environmentally responsible removal and recycling of packaging delivering on our environmental objectives.

With our unique ‘Closed Loop Environmentally Approved Recycling’ (‘CLEAR’) programme we offer our clients the ultimate CSR solution as below.

You Buy it – You Use it – You Bin it – We Collect it – We Recycle it

Making a positive impact on the environment

Using basic recycling principles, we offer a full recycling programme and positively impact the environment in several ways:

For every item we supply, we have a system to recycle it
We have a zero to landfill policy. We monitor, manage and minimise waste to ensure adherence
Complete re-use and recycle mentality
ISO 14001 & ISO 9001 accredited – quality and accountability guaranteed
Green products available throughout our range
Consolidation of deliveries and paperwork reduces carbon footprint

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"When I joined my new company, they had 2 Jura coffee machines not working at all and a Billi Water Tap not working properly. Staff had gotten used to boiling kettles and drinks with room temperature water. The Phoenix guys investigated the issues and I received a full break down of all the issues machine by machine along with the individual parts costs within 2 days. The new coffee machine is now working perfectly, has plumbed mains water and has a new milk fridge. The Billi tap was repaired but unfortunately still wasn’t working correctly, so, a new tap was ordered, delivered, installed and setup within 2 weeks, so we now have very happy staff. The fault finding, quotations and delivery of the service we received were second to none."

Thomas

"In the short time I have been ordering from Phoenix, I have found the on-line ordering system user-friendly. My contact, Freja, has been involved in managing a manifestation of an office privacy room. Freja has displayed great qualities in her communication skills which are the epitome of any works being carried out."

Tina

"We have multiple sites all across the UK so managing the waste is a massive task, but having Phoenix helping us to manage all the contracts, really does make our lives a lot easier! They are always happy to help, the communication is great and we love having Phoenix as a supplier!"

Megan

"We are an extremely fast paced company, with high expectations of all our staff and suppliers. Phoenix adapt to our fast pace and also bring in ideas to how we can better manage our office supplies. I'd happily recommend them and am very happy at the service they provide."

Lewis

"I have worked with Phoenix in my last 2 FM roles. This move was required very quickly as we wanted to sub lease our 5th floor. From first discussion through to move completion it was less than 3 weeks, which is very quick. Everything happened as expected and all my staff were working from their new desk positions on the Monday. I had great communication from the Phoenix staff which included a full debrief the week after the move."

Andrea

"I have worked with Phoenix for a number of years in different Facilities roles. They are unique as a supplier; providing detailed cost centre reports, pro-active help when mobilising new offices, pro-active account management to review expenditure and identify cost savings, ability to purchase one-off bespoke items, fast responses and good communication"

Laura

"I have been working with Phoenix for almost 4 years with two different companies. As a customer I feel extremely valued and the personal touch of account management from Alan and Tess has been superb. Phoenix are flexible and willing to put in the hard work to produce quality cost effective solutions."

Colin

"We had great experience working with Phoenix. The Phoenix team looked after the client interests and delivered the project successfully, mobilising on very short notice and delivering the project to the original deadline. Very well done."

Manesh

"I just wanted to share a quick note that Alan and Dawn do a fantastic job. They are accommodating and attentive to their customer’s needs. It is great to work with you guys. Thanks for looking after us, greatly appreciated!"

Jennifer

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